Find out why it's important to move on from difficult clients and how to do it the right way.

As a distributor or decorator, clients are looking for your expertise on all the hottest apparel styles, colors and features.

ant some not-so-fun customer service news? The average American tells 15 people when they’ve had a poor customer service experience.

Find out how to cultivate a close-knit relationship with your returning customers so they'll keep coming back for more.